Get

[POST] .../v1/quickreply/get

Gets the list of shared quick reply suggestions. Use this method to load reusable chat quick-reply templates for operators or bot-assisted chat workflows. The request body is required; public filters metadata exposes ids and search as real request filters and limit and offset page the list with server-defined bounds. The response returns active QuickReply records sorted by last update and id and the current request user must have quick reply select permission. Missing body, denied permission, invalid filters, cache failures and database errors are returned as HTTP 200 ErrorResult business errors.

Request Parameters

Name Type Required Description
filters Array of Filter Optional Optional filters by fields available for this API method.
limit Int32 Optional Page size.
offset Int32 Optional Offset.
search String Optional Text search.

Filterable Fields

Field Type Description
id int ID filter.
text string

Request Example

{
  "filters": [
    {
      "Field": "text",
      "Operator": "Like",
      "Value": "approve"
    }
  ],
  "limit": 50,
  "offset": 0
}

Response Parameters

Name Type Description
next_offset Int32 Offset for the next data page.
ok Boolean Indicates whether the request completed successfully.
result Array of QuickReply Result array.
total Int64 Total number of result items.

Response Example

{
  "ok": true,
  "result": [
    {
      "id": 12,
      "text": "Approve",
      "last_update": 1767225600
    }
  ],
  "next_offset": 50,
  "total": 1
}